Chase overdue invoices with ready-to-send follow-ups
Get a polished payment follow-up email in seconds — written to your preferred tone.
Find the overdue invoice
On the Invoices page, filter by Overdue to see all outstanding invoices. Overdue invoices are marked with a red left border and a PAST DUE stamp.
Click Chase
Click the Chase button next to the invoice. A modal shows the invoice details and email composer.
Choose your tone
Select from three tones:
Friendly — assumes it slipped through, maintains the relationship. Use for first follow-up.
Firm — professional and clear about urgency. Use for second attempt.
Final Notice — states this is the last reminder before escalation. Use sparingly.
Send the email
Click Open in Mail App to open your default email client with the subject and body pre-filled, or Copy Body to paste it into any email tool. Edit before sending — personalise it if you have a relationship with the client.